Privacy Policy

OPRL Ltd is committed to respecting and protecting your personal data and privacy. The purpose of this Privacy Notice is to explain how and why we process personal data about people who visit and use our website, join our organisation and use our services, who we share it with and what your rights are under the General Data Protection Regulation. This notice is effective from 23 March 2020.

We will keep this Privacy Notice under regular review and may update it from time to time. We would encourage you to visit this page regularly to keep informed about the purposes for which we process your information. We will advise OPRL members of any major changes to the Notice.

How do we collect information from you?

Some information will be collected automatically as you browse our website pages via cookies (see below). If you choose to become a registered user of the website or a member of OPRL we use online forms to collect personal and contact details. The website also provides a number of online contact forms which you may use to send us your enquiries about membership and our services. We may also from time to time conduct surveys via the website.

What data do we process?

We collect and process various categories of personal information depending on how you interact with us. We limit the collection of the information and processing to that necessary for us to achieve one or more legitimate purposes as identified in this notice.

  • Your name or the identity of the key account and finance contact associated with your company’s membership
  • Business address linked to the OPRL membership
  • Email addresses

We do not collect or store any financial data via our website. All financial transactions relating to membership fees or additional services are performed directly via a secure online payment gateway.

How is this information used and who do we share it with?

The information collected from you may be used to personalise your use of the website, collect information about how our website is used for statistical purposes, sign you up and administer your membership of OPRL or update your membership/registration details, register you for events, provide information in response to your submitted queries or provide survey data.
We may use any information you give us about yourself and others to:

  • Manage your account
  • Keep you up to date with information about OPRL
  • Develop, test and improve our products and services
  • Conduct market research and product analysis
  • Undertake statistical analysis
  • Use de-identified information and statistics on usage to further our mission – Our goal is to support the circular economy for all major packaging materials within the UK, helping you to engage your customers in recycling
  • Provide you with marketing material
  • Run events and promotional activities

Your rights

Under the General Data Protection Regulation you have the right to access, update, erase, change or correct your personal information.
You can also:

  • Withdraw your consent for our use of your information, where our processing is based on your consent
  • Restrict and/or object to the use of your personal information

You have the right to request a copy of the information we hold about you.

Full explanations of your rights are available on the ICO website at

Please note that in some cases, if you do not agree to the way we process your information, it may not be possible for us to continue to maintain your membership of OPRL or provide services to you.

Please contact us if you have any questions about how we use your information. If you are unhappy with how we have handled your information you should let us know so that we can investigate your complaint or you can contact the Information Commissioner’s Office at

Use of cookies

This website ( uses cookies to monitor user website activity and to provide member-only and registered user services such as access to restricted content, online payments, updates to user information and other services.

The OPRL website and newsletters use cookies to collect anonymous data to administer the website and newsletters. We use traffic log cookies to identify which pages are being used to help us improve our website. We only use this information for analysis before deleting it. In newsletters they help us to understand whether you have opened the newsletter and how you have interacted with it.

Keep us up to date

We want to make sure any information we hold on you is up to date, so please ask us to correct it if it needs updating.

It’s important that you let us know if there are any changes to your contact details linked to your company’s membership. This is so that we can manage and protect your account. Please let us know straight away if any of these change.

We will contact you using the most recent contact name, address, email or phone number you’ve given us. If you don’t tell us promptly about a change in your details, you may not receive information that could be important.


We treat all information we hold about you as private and confidential. We will not reveal any personal details or details concerning your membership to anyone not connected with OPRL unless:

  • You ask us to reveal the information, or we have your permission to do so
  • We are required or permitted to do so by law
  • It is required by law enforcement
  • There is a duty to the public to reveal the information, eg to government or regulatory bodies

From time to time we may change the way we use member information. Where we believe that OPRL members may not reasonably expect such a change we will let you know by email. If you do not object to the change within 60 days of us letting you know, we will consider you to have agreed to that change.

We would like to keep you up to date with information about our products and services which we think might interest you. If you do not want to receive this information, you can contact us on or by unsubscribing from our newsletters.

We may send your data outside the European Economic Area. However, we will ensure it is processed and handled in line with relevant Data Protection legislation.

Links to other websites

Our website may contain links to other websites. We don’t have any control over other people’s websites so we can’t be responsible for the protection and privacy of any information you provide them. You should check their privacy statement too.

Finding out the information we hold about you

If you would like a copy of the information we hold about you, you can make a Data Subject Access Request under the General Data Protection Regulation.
Please write to:

Magenta Building
2 Brookhill Way
OX16 3ED

Please sign your request and include your full name, position, organisation and address.